In building materials — cement, paints, tiles, plumbing, and electrical — contractors, masons, plumbers, and electricians are the real decision-makers at the point of sale. Brands that activate these influencers systematically outperform competitors by 2-3X in targeted markets.
Why Influencer Loyalty Matters in Building Materials
Unlike FMCG where the end consumer makes the purchase decision, building materials purchases are heavily influenced by trade professionals. A mason recommends the cement brand. A plumber recommends the pipe brand. A painter recommends the paint brand. Winning these influencers is winning the market.
Best Practices
- Missed-call and WhatsApp onboarding (no app download required)
- QR-code or invoice-based purchase verification
- Regional language support (Hindi, Marathi, Tamil, Telugu, etc.)
- Instant digital rewards — UPI cashback preferred over physical gifts
- Tiered recognition — Gold/Silver/Bronze with exclusive benefits per tier
- Field team integration for relationship management and scheme communication
Impact
Companies running structured influencer programs in building materials report 3X growth in influencer enrolment, 40% higher dealer activity, and measurable market share gains within two quarters.
IMAST Team
Expert insights on loyalty, CRM, SFA and distribution for Indian enterprises.
