Reward Max · Use case
Employee rewards your teams actually redeem
Employee rewards on Reward Max let HR and team leaders recognise people with points, gift cards, merchandise and experiences from one 10,000+ catalogue — delivered instantly, personalised by AI and tracked in one place.
- Points, gift cards, merchandise and experiences
- Instant digital delivery
- Personalised recommendations
Why it matters
What makes employee rewards work
Recognition works when it is timely, specific and valued. A reward that arrives weeks after the achievement, or that nobody wants, does little. Employees should be able to choose something meaningful to them, soon after they earn it.
Running rewards through one platform also gives HR visibility: who is being recognised, how often, and what the budget is achieving across teams and locations.
Reward Max provides the catalogue, delivery and reporting, so recognition programs don't depend on someone ordering vouchers by hand.
What you can give
Rewards for every occasion
One catalogue, one balance.
Points
Ongoing recognition programs.
Gift cards
Popular shopping, food and lifestyle brands.
Merchandise
Physical rewards delivered to the door.
Experiences
Travel and experiences for top performers.
How it works
How recognition flows
From achievement to reward.
- 1Recognise
Manager recognises
Points or a reward for an achievement.
- 2Deliver
Reward arrives
Digital delivery in under 3 seconds.
- 3Choose
Employee redeems
From a personalised catalogue.
- 4Report
HR sees it
Analytics by team and location.
Best practice
Designing a recognition program
Reward soon after the moment. The closer the reward is to the achievement, the more it means.
Let employees choose. A broad catalogue with personalised recommendations works better than one reward for everyone.
Mind tax on employee rewards. Gifts and rewards to employees follow perquisite rules for salary income, which differ from the TDS rules for business rewards to partners. Confirm treatment with your finance and tax advisers.
- Reward close to the achievement
- Offer choice
- Personalise with AI
- Check tax treatment with finance
Designing it
Designing an employee rewards program
Decide what you want to recognise — sales results, service milestones, long service, peer recognition — and how often. Frequent, smaller recognition tends to feel more personal than an annual award alone.
Give employees choice. A catalogue of 10,000+ rewards across 30+ categories, from gift cards to experiences, lets each person pick something they value, and Profile AI suggests rewards based on preferences and history.
A branded storefront with your logo and colours makes the program feel like part of your company culture rather than a third-party perk.
- Recognise often, not just annually
- Let employees choose their reward
- Brand the experience
- Make the rules clear
Running it
Running employee rewards smoothly
Agree budgets by team or department, and give managers a simple way to send rewards — points, codes or links by email, SMS or WhatsApp.
Employee rewards are generally taxed as salary perquisites rather than under the business-benefit TDS rule; confirm treatment with your tax adviser and payroll team before launch.
Use analytics to see participation by team and redemption patterns, and adjust the program where recognition isn't reaching everyone.
Knoxy · AI Chief of Staff
Knoxy keeps recognition on schedule
Knoxy, the AI Chief of Staff in IMAST 360, schedules reminders and recommends rewards.
Meet Knoxy- Reminders so recognition isn't forgotten
- Reward recommendations by persona
- Analytics and insights for HR
FAQs
Employee rewards FAQs
Can managers send rewards directly?
Yes. Rewards can go out as points, unique codes or trackable links by email, SMS or WhatsApp.
Can the employee storefront carry our brand?
Yes. The storefront can use your brand colours, logo and domain.
What is an employee rewards platform?
Software that lets a company recognise and reward employees with points or rewards from a catalogue, delivered and tracked in one place.
What rewards can employees choose?
Points, gift cards, merchandise and experiences from the 10,000+ Reward Max catalogue.
How fast are rewards delivered?
Digital rewards arrive in under 3 seconds.
Can rewards be personalised?
Yes. Profile AI recommends rewards based on preferences, redemption history and regional trends.
Can HR see reports?
Yes. Real-time dashboards cover redemption, engagement and catalogue performance.
How are employee rewards taxed?
Rewards to employees generally follow perquisite rules for salary income. Confirm the treatment with your finance and tax advisers.
What does it cost?
Pay-as-you-go with a 0.75% platform fee on transaction value.